1. Returns and Exchanges
At Irish Camper Goods, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and exchange policy subject to the terms and conditions outlined below.
2. Eligibility
To be eligible for a return or exchange, the product must be in its original condition and packaging.
Returns or exchanges are only available for products that are not damaged and are in perfect working condition.
All returns must be initiated within 10 days of the date of purchase.
3. Warranty
All products sold by Irish Camper Goods come with a one-year warranty. If a product is found to be defective or malfunctions within one year from the date of purchase, please contact us at IrishCamperGoods@gmail.com for information on how to request a warranty claim.
4. Non-Returnable Items
The following items are not eligible for return or exchange:
Products that are damaged or have visible signs of use.
Products that are not in their original packaging.
Products that have been personalized or customized.
Clearance or sale items (unless they are found to be defective).
5. Returns and Exchanges Process
To initiate a return or exchange, please follow these steps:
Contact our customer service team at IrishCamperGoods@gmail.com within 10 days of receiving your product to request a return or exchange.
Pack the product securely in its original packaging, including all accessories and documentation.
Ship the product to the address provided by our customer service team.
6. Return Shipping Costs
Customers are responsible for the cost of return shipping.
7. Refunds and Exchanges
Once we receive the returned product and verify its eligibility, we will process the refund or exchange within 10 business days. Refunds will be issued to the original payment method. For returns a charge of €15 will be applied as a shipping and handling fee.
8. Contact Us
If you have any questions or need further assistance regarding our return policy, please contact our customer service team at IrishCamperGoods@gmail.com